Privacy Policy

This Privacy Policy (hereinafter referred to as the “Policy”) outlines how your information is collected, used, and protected when you access or use the website www.arvikacropscience.com, owned and operated by ARVIKA CROP SCIENCE (hereinafter referred to as “we”, “our”, or “the Company”). By using our platform and services (collectively referred to as the “Service”), you agree to the terms described in this Policy. If you do not agree with any part of this Policy, you are advised not to use our platform. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Policy is designed to help you understand how we collect, use, store, and share your information while you interact with our platform. When you provide your information on our website, you consent to its collection and use in accordance with this Policy. We ensure that your data is kept confidential and protected against unauthorized access, misuse, or disclosure. Your privacy is extremely important to us. We take appropriate technical and organizational measures to maintain the security and confidentiality of your personal data.

We operate in compliance with applicable data protection laws, including but not limited to the Personal Data Protection Bill, 2013, and other relevant data security regulations in India. By continuing to access or use our services, you confirm that you have read, understood, and agreed to this Privacy Policy.

PERSONAL INFORMATION COLLECTION

We collect personal information that helps us provide better services to our users. This information may include your name, email address, phone number, residential or business address, gender, date of birth, marital status, company name, and other relevant contact or business-related details. It may also include technical information such as your location, device details, browser type, and how you interact with our platform. The information collected enables us to grant access to our services, verify your transactions, and communicate effectively regarding your orders, inquiries, or requested services. It also helps us ensure timely and accurate delivery of products. Additionally, we use this data to manage and improve our platform, enhance user experience, and better understand customer needs. This allows us to continuously upgrade our services and offerings. Your information may also be used to enforce our Terms of Use, prevent fraud or misuse of the platform, and comply with legal obligations. We may share necessary information with law enforcement authorities only when required under applicable laws.

HOW WE USE YOUR INFORMATION

We collect information when you interact with us, such as when you contact us, visit our website, or use our mobile applications and services. This information may be combined to help us enhance our products, improve service quality, and deliver a better overall customer experience. Using various technologies, we may gather details such as your device location (based on your operating system or browser settings), mobile network information, application identifiers, cookies, and the pages you access through network points or cellular towers. This helps us understand user behaviour and optimize our platform performance. All data collected is treated with strict confidentiality. We consider most of this information as non-personal unless it directly identifies you. We do not disclose your information except when required under applicable laws or when necessary to share with trusted third parties for order processing, shipping, or delivery purposes. Your personal information is used to process payments for the products or services you choose and to provide additional facilities such as EMI or related financial options. We may also use your information to communicate with you regarding your feedback, service updates, promotional offers, new product launches, or technological advancements that may be relevant to you. By submitting your information, you consent to its use for communication purposes when required, including important service-related updates or inquiries.

RIGHT TO CORRECTION, MODIFICATION AND ERASURE INFORMATION

You have the right to review, update, correct, or delete your personal information at any time. We encourage you to keep your details accurate and up to date so we can serve you better. For any changes, you may contact our customer support team.

INFORMATION WE RECEIVE FROM THIRD PARTIES

We may work with trusted third-party service providers such as payment gateways, cloud services, developers, and other tools to operate our platform efficiently. These partners only access necessary information to perform their services. We do not sell or share your personal information with unauthorized third parties. However, we are not responsible for the privacy practices of external websites or services. We recommend reviewing their privacy policies before using them.

COOKIES

Through “Cookies”, we may also automatically collect certain information of yours. Cookies are text files which are stored on user’s hard disk and they are designed to help store user preferences and activity. We may use cookies, web beacons and other information gathering technologies to collect your non personal information. This privacy policy covers the use of cookies by our platform only and does not cover the use of cookies by any other third party. If you wish to block, erase or be warned of cookies, please refer to your browser instructions or help screen to learn about this function. You can set your browser to refuse all cookies or to indicate when a cookie is being sent to your computer. However, this may prevent our site or services from working properly. You can also set your browser to delete cookies every time you finish browsing.

We use cookies for a number of reasons, such as to serve you with relevant advertising and to learn more about the way you interact with our content. It helps us improve your experience when visiting our website to remember your preferences and to identify errors and resolve them and to analyse how well our website is performing.

By visiting the platform, you acknowledge, understand and hereby agree that you are giving us your consent to gather information about your use of the platform through these information gathering technologies.

DISCLOSURE OF YOUR INFORMATION

The personal information which are collected through the platform such as your name, company name, contact information, business related information is used by us to assist you in providing information, products and services that you have requested. Information uploaded by the users shall be kept confidential and not disclosed by any device, mechanism or arrangement to any third party. In this regard, it is hereby clarified that it can be possible your information and data may be accessed, shared and transferred by our staff, contractors and suppliers who act  for us to delivery agency and manufacturer company etc. for the purpose set out in this policy.

We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activities; to protect ourselves, you and other, including as part of investigations; or to prevent death or imminent bodily harm.

In future if our business enters into a joint venture, sold, acquired, merged with other business entity then we may disclose your information to our new business partners.

ACCESS TO YOUR INFORMATION

We don’t just send you any communication regarding any news or updated services or update until and unless you opt for it, as you will have the option to “opt in” or “opt out” for receiving any communication from us regarding the same. However, if you are using our platform then there will be packages and invoice related emails from us.

For any questions or comments that you have about this policy or any practices of the platform and you would like to update or verify any personal information that we already have then please use contact us arvikacropscience@gmail.com

SECURITY AND DATA RETENTION

Your data will be stored in secure cloud provided by reputed service providers. We will have your information only for such period i.e Three (03) to Six (06) months as may be required for the purpose of processing/ passing through the data and/or information from our platform however We may retain Your information as necessary to comply with legal obligations, to resolve disputes and to enforce agreements.

Your personal information is very important to Us and We will use our top priority technical and organizational security measures to protect Your information from being accessed or disclosed by any unauthorized persons, unlawful processing or destruction, risks of damage, loss or alteration of information both during transmission and once We received it. When you place orders for Products or access your account information, we offer the use of a secure server. We maintain complete electronic and procedural safeguards, control and security of all bank transaction related information. We use both internal and external resources to review our security procedures. Whenever We prompt you to transmit sensitive information, income, invoice details or credit card information, we support the encryption of your information as it is transmitted to us. We may use encryption, passwords and physical security measures to help protect your personal information against unauthorized access and disclosure, viruses, Trojan horses, worms, time bombs or any other computer programming devices which are intended to damage our user system. We will employ reasonable security practices and procedures and current internet security methods and technologies in compliance with IT Act, 2000 and rules made there under.

There is no absolute secure of the transmission over the internet or any electronic storage and We try our best to use technological means to protect and secure Your personal Identifiable information, however We cannot guarantee and also You cannot expect that there will be immunity from any wrongdoings, malfunctions, unauthorized interceptions or access, or other kinds of abuse and misuse. You should take steps to protect against unauthorized access to your password, phone and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows.

CHANGES TO THE PRIVACY STATEMENT

We may, at any time, revise this privacy statement without notice so that You should check it regularly. Continued use of the Platform after a change has been made is Your acceptance of the change.

Contact

If you require any further information or have any questions, queries, issues or dispute about our Privacy Policy, please feel free to contact us by:

Email at: arvikacropscience@gmail.com