Shipping Policy

We are committed to delivering high-quality agricultural products to farmers across India in a timely, safe, and reliable manner. Our shipping system is designed to provide smooth order processing, transparent communication, and efficient delivery.

This Shipping Policy explains how your order is processed, shipped, and delivered.

1. Order Processing Time

  • All orders are processed within 1–2 working days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Once your order is confirmed, our team may contact you to verify delivery details before dispatch.

2. Shipping and Dispatch Process

  • After confirmation, products are dispatched through our trusted transport partnersdepending on your delivery location.
  • All our deliveries are made on a "To-Pay" basis— this means the transport charge is paid by the customer at the time of receiving the goods.
  • After dispatch, you will receive the LR (Lorry Receipt)or tracking details via WhatsApp or call for easy tracking.

3. Estimated Delivery Time

  • Delivery usually takes 3 to 7 business days for most locations.
  • We do our best to ensure timely deliveries, and our team remains in touch with you until the product reaches your location.
  • Please note, remote or rural regions might experience a slight delay due to logistical limitations.

4. Shipping Charges

  • As all orders are delivered through To-Pay transport, shipping charges will be collected by the transporter directly at the time of delivery.
  • The exact amount of the transport charge depends on the product volume, weight, and distance to your location.
  • If you require an estimate beforehand, you can contact our team during the order confirmation process.

5. Delivery & Receipt

  • Once your order reaches the nearest transport hub, the transporter will call youto coordinate pickup or local delivery (depending on the service).
  • At the time of delivery, we recommend checking the package for any visible damage.

6. Shipping Delays & Exceptions

  • Delays may occur due to weather conditions, transport issues, strikes, or high demand periods.
  • If your order is delayed beyond the expected time, please contact our support team for assistance.

7. Customer Support for Shipping Issues